Getting Started

 

JAGUAR TIMERS: READ FIRST

 

Jaguar Timers, please contact info@itsyourrace.com before you set up your first event for instructions on setting up your timing company account.

Benefits

 

ITS YOUR RACE is a software platform that provides races with a one-stop platform for online race registration, a full-featured mobile app, a powerful web results engine, race day photos and more.

For Race Directors

ITS YOUR RACE is a revolutionary platform that gives race directors the ability to offer their participants a complete web and mobile race experience. As an event director, you have a lot going on with the marketing and logistics of your event. Let us take the burden of online registration setup and results off your shoulders..

FREE Online Registration for Event Directors

Our robust online registration allows you to set up a custom registration page on ITS YOUR RACE for free. We allow our customers to be paid via direct deposit or by monthly check. The backend admin tool allows you to control all aspects of registration including price increases, custom questions, participant data management and allows you to view your revenue in real time.

FREE Mobile App for Registration Customers

The ITS YOUR RACE mobile app puts your event in the participants' hands. Your custom full-featured listing in the app will tell participants where and when the event is, what the course map looks like, what their results are as soon as they cross the finish line and more. View our "Mobile App" section for all features in detail.

Online Results Delivered Instantly

Uploading a PDF to your website with your race results is outdated and not user-friendly. Allow your participants to easily search for their results and view a clean breakdown of their performance including their name, bib number, clock time, chip time and splits as well as age, gender and overall placement. Your participants will also enjoy the benefit of being able to print out a custom finisher certificate at home with their name, the event name and their results.

Live Finisher Photos for Jaguar-Timed Events

Using the revolutionary Jaguar Snapshot product, your timer will set up a camera that's connected to the timing system at any splits and the finish line. When a chip is read from a distance, the camera automatically takes 3-10 photos of the finisher approaching the timing point or finish line. Photos are synced with the participant's results and the high resolution photos are uploaded automatically to the IYR results engine for purchase. Participants can also share the low-resolution version of their photos for FREE on Facebook or Twitter.

For Jaguar Timers

Integration with Jaguar

ITS YOUR RACE was built specifically with the integration of the Jaguar Timing System in mind. We are the only online registration system that offers a direct export of a Jaguar Database, meaning you do not have to export to Excel first and then set up your Jaguar Database file. Timers can export a Jaguar Database with participant information and divisions already set up. You can even assign bib numbers through IYR prior to exporting your data. With Jaguar 5.0, you can simply connect to the VPN and your registration database will automatically be transferred into your timing system with participant data, bib numbers and social media connections in place.

ITS YOUR RACE also allows our timers the ability to produce REAL LIVE RESULTS and live posting of results on Facebook and Twitter. During the race, if the VPN is connected, your results timing data will be automatically sent to the IYR mobile app as well as the web results engine.

The bottom line is, no other online registration system offers Jaguar Timers a direct VPN connection to the Jaguar Software. ITS YOUR RACE is an in-house product of Innovative Timing Systems and is therefore tightly integrated with your timing system.

Packed with Features that a Race Director Wants

ITS YOUR RACE is a revolutionary platform that gives race directors the ability to offer their participants a complete web and mobile race experience. As a Jaguar Timer, you’ll be able to “WOW” your current and potential clients with the ease of online registration setup, the incredible features included on their FREE mobile app*, the sleek design of the searchable web results engine and the ability to offer instant race day photos.

Live Results and Free Athlete Photos

IYR provides the ability to produce live results and photos on site on race day. Using the new VPN designed for Jaguar and IYR, timers can set up a seamless connection between the Jaguar timing system, Jaguar Snapshot product and ITS YOUR RACE on race day.

Results and photos are hosted for free* on ITS YOUR RACE.com and are set up in a searchable results engine for athletes. Athletes can look themselves up and view the breakdown of their performance including splits and overall, age group and gender placement. They can also view and print a custom finisher certificate that's automatically populated with their name, the name of the event, event date, their finish time and placement.

If using the Jaguar Snapshot product, photos are automatically uploaded to a participant's individual results and are up for sale in the individual's results. With SnapShot 2.0, a low-resolution version of participant photos is available for participants to

*free for registration customers

Features

 

The IYR Online Registration platform is packed with advanced features to accommodate any race from the simplest 5K to the more advanced team relay or mud run.

Online Registration

Our online registration platform is designed to make communication easier between timers, event directors and athletes. We've built a lot of features based on conversations with timers and event directors, and we're constantly releasing updates with new features. We welcome all feedback and feature requests from our customers, and our team of developers is always aiming to improve!

Here is a list of features included with the ITS YOUR RACE online registration software: 1) Option to choose direct deposit OR monthly check payment

2) Defined "roles" for timers, event managers and event owners. Only event owners can access and change financial (payment) information

3) Ability to set up RACES and REGISTRATION TYPES and different pricing levels for separate events

  a) RACES are the individual divisions within your event such as 5K, 10K, Half Marathon, etc

  b) REGISTRATION TYPES allow you to set up separate items that participant register for such as 5K Earlybird Registration, 5K Regular Registration and 5K late registration.  We also allow customers to connect these registration types to their appropriate RACE so that each participant that registers automatically gets put into their appropriate division for timing purposes.

4) Ability to access PARTICIPANT LIST and switch a participant's event if necessary

5) Ability to export data on demand and add custom export formats where an event administrator can set up which fields they'd like to include in an export. For example, First Name, Last Name, Tshirt Size

6) Ability to assign an admin role to a "Packet Pickup Volunteer" where a volunteer would only have access to look up a participant, assign a bib number if necessary and check that they have picked up their race packet. This also comes in handy for race-day registration and assigning bib numbers on site

7) Easy registration process for participants. A step by step process is displayed while an athlete registers and a confirmation email is sent immediately following the purchase.

8) Ability to add charities to the registration process where an athlete is prompted to make an additional donation

9) Ability to add team registration, wave selection and custom waivers

10) Ability to add custom questions and charge additional fees depending on the response from the athlete (for example, "Would you like to purchase a hat?" where a "Yes" response would add $10 to their registration

11) Ability to customize the confirmation page and confirmation email with graphics and sponsor logos

Custom Event Details Page

Custom event details page - IYR provides every event with a custom event page which also includes a custom URL (for example, mbmarathon.itsyourrace.com). In each event details page, an event owner or manager can copy and paste text and graphics directly from their website including an event flyer, sponsor logos and important event information.

The event details page also provides participants with other vital information including the event schedule, courses and maps, a participant list, a team list, results, awards list and a contact form.

Live Results

Using a VPN connection, Jaguar Timers are able to connect directly to ITS YOUR RACE on race day to send live splits and results data to ITSYOURRACE.com and the mobile app. This means as soon as an athlete crosses the finish line, they can pull out their phone and get their official time!

We also have a "social media connect" feature that allows athletes to connect their Facebook or Twitter account prior to participating in their event. When the splits and live results come in to IYR on race day, we automatically push the athlete's times to their social media account for friends and family to see!

Payment Processing

An event’s payment information is used to pay the event for their online registrations. ITS YOUR RACE offers two separate options to event directors for payment: direct deposit or monthly check payments.

Direct deposit – This method requires a business bank account and EIN as well as a contact for the account and their information. All of the transactions that take place on the ITS YOUR RACE platform are done through our 3rd party secure credit card processing partner called STRIPE. When a customer chooses to the direct deposit option, they will actually be setting up their own Stripe account. This Stripe account will be connected to their event in IYR through Stripe’s API and will enable the ability to perform the direct depsots.

Your registration payments will be made directly to your bank account on a 2-day rolling basis. For example, if two people register for your race today, in 2 days the money from their transaction will be in your bank account. If at least one person registers every day, you would have transactions coming in every day.

Requirements for Direct Deposit and setting up a Stripe Account:

  • Business Type (corporation, sole proprietorship, non-profit, etc)

  • Legal Business Name

  • EIN (Tax ID)

  • Business Address

  • Website

  • Business Owner/Representative First Name and Last Name

  • Business Owner/Representative Date of Birth

  • Business Owner/Representative Last 4 Digits of Social Security Number

  • Business Owner/Representative Email

  • Business Name

  • Business Phone

  • Routing Number

  • Account Number

-

Check payments – Paid on the 10th of the month or first business day after for the event's previous month's transactions

Requirements for Check Payments:

  • Country
  • Business Type (corporation, sole proprietorship, non-profit, etc)

  • Legal Business Name

  • EIN (Tax ID)

  • Business Address

  • Website

  • Business Owner/Representative First Name and Last Name

  • Business Owner/Representative Date of Birth

  • Business Owner/Representative Email

  • Electronic Signature

  • W9 Filled Out Electronically - this will appear on the main event dashboard after the owner has selected the check option and filled out their financial info

IYR Mobile App

The ITS YOUR RACE mobile app is packed with features athletes need on race weekend. See the "mobile app" section of our documentation for more information.

Live Athlete Tracking

Athlete Tracking via ITS YOUR RACE Mobile App. Our tracking feature is ideal for larger events with timing splits set up throughout the course. The tracking feature on the ITS YOUR RACE mobile app is a great tool for spectators on race day. It works as follows:

  • A course map is shown with a green dot that represents the participant.

  • Prior to running the race, an athlete can go into the app and put in their ESTIMATED FINISH TIME.

  • On race day, a START TIME is received for each participant. Once this is received, the green dot begins moving along the course at the participant’s ESTIMATED PACE.

  • When the FIRST SPLIT data is received, that estimated pace now becomes their actual pace and the green dot’s pace along the course adjusts accordingly.

  • At each split, the pace is updated and splits are displayed to the right of the screen. The clock time counter, chip time counter and pace are shown at the bottom of the screen.

2) Athlete Tracking via Social Media. When a user registers for an event, we give them the option to sign up for “BRAGGING RIGHTS”. This allows them to connect their Facebook and Twitter accounts to their registration. Participants can also use the “ATHLETES” feature on the mobile app to look themselves up and connect their accounts. On race day, timing data is pushed to their accounts automatically as it’s received. When an event has purchased a Gold Upgrade, the split data is posted to a participant’s account as well as their final results. This is a great way for friends to follow along with their progress at home.

3) Athlete Tracking via the ITS YOUR RACE web results Engine. As timing data is received to IYR, it is automatically sent to the mobile app as well as the web results engine. Splits will show up in a person’s record as their being received so friends and family at home can view the progress.

We will only allow an event to utilize the athlete tracking feature if live split data will be available throughout the event. If an event wishes to enable athlete tracking, contact info@itsyourrace.com for more information.

Live Athlete Photos

Pricing

 

Online Registration

Online registration fees are 6% of the registration fee plus $1.50. There is a minimum fee of $3.25 (if your registration fee is less than $25, the fee will be $3.25). A race director may choose to pass these fees on to the participant or they can set a price for registration and mark that the event will incur the fee.


International Registration

Online registration on ITS YOUR RACE is open to the following countries at the following registration fees:

"CA" 6% + 1.50 CAD (minimum 3.50 CAD)

"IE" 6% + 1.05 EUR (minimum 2.50 EUR)

"GB" 6% + 0.85 GBP (minimum 1.95 GBP)

"AU" 6% + 1.55 AUD (minimum 3.65 AUD) ______________________________________________________________________________________________

Donations

Donations made online using ITS YOUR RACE will incur a 6% processing fee if a donation is made in the same transaction as a race registration purchase. If a donation is made without race registration, the transaction fee is 6% plus $0.30.

An admin can choose between three settings for the processing fees when setting up donations:

1) Automatically include processing fees in all donations - The fees will automatically be DEDUCTED from all donations. For example, Sam Smith makes a flat $10 donation without a race registration purchase. Your event will receive $9.10 of that donation ($10 - $0.90 processing fees).

2) Allow contributor to pay processing fees - When a person makes a donation, they are shown a dropdown that asks "Would you like to enhance your donation?" and shows the donor what the processing fees are. They can choose to make their flat donation AND add the fees or select NO and the fees will be automatically deducted.

3) Require contributor to pay processing fees. Fees will automatically be added to all donations.


Non-Registration Customers

Results Upgrade Pricing for NON-REGISTRATION Customers

For events that are using ITS YOUR RACE for registration, everything listed above IS FREE. Photos are available for purchase by the participants. #

If a customer does not wish to use ITS YOUR RACE for online registration, but they still want to utilize the mobile app and the web results engine, we charge $0.25 per participant.


Gold Package

The Gold Upgrade includes: 1) Athlete Tracking via ITS YOUR RACE Mobile App. Our tracking feature is ideal for larger events with timing splits set up throughout the course. The tracking feature on the ITS YOUR RACE mobile app is a great tool for spectators on race day. It works as follows:

  • A course map is shown with a green dot that represents the participant.

  • Prior to running the race, an athlete can go into the app and put in their ESTIMATED FINISH TIME.

  • On race day, a START TIME is received for each participant. Once this is received, the green dot begins moving along the course at the participant’s ESTIMATED PACE.

  • When the FIRST SPLIT data is received, that estimated pace now becomes their actual pace and the green dot’s pace along the course adjusts accordingly.

  • At each split, the pace is updated and splits are displayed to the right of the screen. The clock time counter, chip time counter and pace are shown at the bottom of the screen.

2) Athlete Tracking via Social Media. When a user registers for an event, we give them the option to sign up for “BRAGGING RIGHTS”. This allows them to connect their Facebook and Twitter accounts to their registration. Participants can also use the “ATHLETES” feature on the mobile app to look themselves up and connect their accounts. On race day, timing data is pushed to their accounts automatically as it’s received. When an event has purchased a Gold Upgrade, the split data is posted to a participant’s account as well as their final results. This is a great way for friends to follow along with their progress at home.

3) Athlete Tracking via the ITS YOUR RACE web results Engine. As timing data is received to IYR, it is automatically sent to the mobile app as well as the web results engine. Splits will show up in a person’s record as their being received so friends and family at home can view the progress.

4) The ability to upload Jaguar Snapshot photos to ITS YOUR RACE. These photos will be available for participants to share on Facebook for FREE (low-resolution copy) or for purchase (high-resolution copy).

Gold Package Pricing

If an event wishes to enable Gold Package, there is a $0.75 per participant charge for events not using IYR registration. # #

Registration Setup and Data Management

 

Roles in Creating Registration

 

With the integration of registration AND results, ITS YOUR RACE requires both a TIMER and an EVENT OWNER to be a part of the event creation process for those events that wish to enable ONLINE REGISTRATION.

FOR EVENT OWNERS:

Since IYR was designed with TIMERS in mind, there are some steps in the online registration setup process where we ask timer-specific questions. If you are setting up online registration with us and using a Jaguar Timer, we ask that you let your timer set up your event and INVITE you to it. He or she will be able to make sure that all of the participant data will match up with their timing system's software on race day.

As part of the registration setup process your event directors will still have to create a login set up their financial information to receive payments. They will also be able to login to the admin section of their event to review their financial reports and export the participant data when needed.

With that said, we created different “USER PERMISSIONS” on ITS YOUR RACE to designate the different roles that people play in setting up an event’s online registration and uploading results.

EVENT OWNER – Can access everything in the event’s IYR admin tool including SIGN UP FOR REGISTRATION. The Event Owner is the only one that can fill out the financial information for payment. Therefore, if you are both the Event Owner and Timer, you should designate yourself as both when creating the event.

EVENT MANAGER & TIMER – Can access everything in the event’s IYR admin tool EXCEPT they cannot sign up for registration services and input the financial information. They also cannot view account transfers if the money is being directly deposited or view check payments.

Payment Processing

 

An event’s payment information is used to pay the event for their online registrations. ITS YOUR RACE offers two separate options to event directors for payment: direct deposit or monthly check payments.

Direct deposit – Paid directly into your bank account on a 2-day rolling basis which means if a participant registers online today, in 2 days the money from their registration will be deposited in your account.

All of the transactions that take place on the ITS YOUR RACE platform are done through our 3rd party secure credit card processing partner called STRIPE. When a customer chooses to the direct deposit option, they will actually be setting up their own Stripe account. This Stripe account will be connected to their event in IYR through Stripe’s API and will enable the ability to perform the direct depsots.

Requirements for Direct Deposit and setting up a Stripe Account:

  • Business Type (corporation, sole proprietorship, non-profit, etc)

  • Legal Business Name

  • EIN (Tax ID)

  • Business Address

  • Website

  • Business Owner/Representative First Name and Last Name

  • Business Owner/Representative Date of Birth

  • Business Owner/Representative Last 4 Digits of Social Security Number

  • Business Owner/Representative Email

  • Business Name

  • Business Phone

  • Routing Number

  • Account Number

-

Check payments – Paid on the 20th of every month, or the first business day after

Requirements for Check Payments:

  • Country
  • Business Type (corporation, sole proprietorship, non-profit, etc)

  • Legal Business Name

  • EIN (Tax ID)

  • Business Address

  • Website

  • Business Owner/Representative First Name and Last Name

  • Business Owner/Representative Date of Birth

  • Business Owner/Representative Email

  • Electronic Signature

  • W9 Filled Out Electronically - this will appear on the main event dashboard after the owner has selected the check option and filled out their financial info

Creating an Event - TIMERS

 

1) If you do not have an ITS YOUR RACE account yet, create one here: https://www.itsyourrace.com/signup.aspx

  • Note - Be sure to select “TIMER” in the dropdown box when you’re creating your account

2) Once you’ve signed up, log in and go to MY ACCOUNT then MANAGE EVENTS in the upper right corner.

3) At the top, click the button that says CREATE A NEW EVENT

3) The system will require you to verify a cell phone number to verify that you are a real person. Standard text messaging rates will apply.

4) Fill out the form with details of your event.

  • Event Name: The overall Name of your event, which may include title sponsors

  • Custom ITS YOUR RACE URL

  • Event date and Time Zone that the event will be held in

  • Event Type

  • Event Website

  • Short Description – This would simply be “The Awesome 5K is the summer’s hottest event in Myrtle Beach.“

  • Full description – This is the who, what, when, where and why. Include as much information as possible including parking, awards, spectator information, etc

  • NOTE - You can copy and paste directly from your website and the formatting (font, colors, spacing, etc) will carry over to the FULL DESCRIPTION box

5) Fill out the location (address) of your event, and click “search”. You can drag and drop the pinpoint around if necessary. Click “SAVE LOCATION”.

6) Next, upload a large and small logo. Be sure to resize and save your logos to the specified formats (JPG or PNG files). Upload and then click “Continue to the Next Step”

Setting Up Races

 

The next step is to create your RACES. IT IS VERY IMPORTANT THAT YOU UNDERSTAND WHAT A RACE IS! THE RULE OF THUMB THAT WE TELL OUR TIMERS IS: RACE = JAGUAR DIVISION

Therefore, however many JAGUAR DIVISIONS you plan on setting up for a race (IE 10K, 10K Team, 5K, etc), that’s the number of RACES you should create. Steps for creating your races: * Name your Race – for example, the Innovative Timing Systems 5K

  • Give it a Short Race Name to be used in the mobile app– for example 5K

  • Put in the Race Date and Time and select the Race Type

  • If age group results will be based on race day age, select YES

  • Choose the display order for the race. This determines the order in which races are shown in the web results and mobile app (from lowest to highest).

  • Allow registration for this event will almost always be set to YES

  • If you have minimum and maximum ages allowed for the race and a maximum number of participants for the race, put them in. Otherwise, leave them blank.

Set Up Registration Options

 

The next step is to set up your registration options.

1) Waivers - You can set up a custom waiver for your entire event or create multiple waivers depending on what participants on registering for (for example, a separate waiver for a 10K vs a kid's fun run). Note You need AT LEAST ONE WAIVER set up in order to completely set up your online registration.

To create your first waiver, click on the link that says "ADD A NEW WAIVER"

Give the waiver a name and fill in the content if you have a custom waiver, or you can click on the button that says "INSERT STANDARD WAIVER". Save it.

Create multiple waivers if necessary and save them.


2) Create Shirt Size Collections - Most events have tshirts with registration. ITS YOUR RACE allows you to set up a "shirt size collection" that will be associated with different registration types that you set up.

Click the link to CREATE SHIRT SIZE COLLECTION.

Give your collection a name. For example "5K Shirt Sizes"

Click the button to ADD A NEW SIZE. Put in the size name and additional price, if applicable. For example, many events provide an XXL shirt for an additional fee of say, $2. This will be added to the registration cost.

Add as many sizes in the collection as needed.

Save your collection.

Create multiple collections if necessary.


3) Create CUSTOM QUESTIONS and WAVES if necessary

Sign Up for Registration Services

 

The next step in the wizard is to put in your FINANCIAL or PAYMENT INFORMATION to receive payment for your online registrations.

Remember to read about the different ROLES for an event. If you are NOT the OWNER of the event or you do NOT have the appropriate information or authorization to set up the financial information for the event, you must INVITE The OWNER in this step.

Check the box that says YES, I'd like to sign up for registration services

Check the box to agree that IYR will be the event's sole provider of online registration

Select your role in this event. Most times, this will just be TIMER. If necessary, fill out the email address of your owner and a custom note for the invitation if necessary,

Setting Up Registration Types

 

The next step is to set up your registration types. For every race that you’ve created, there needs to be at least 1 registration type. A registration type is what a participant actually selects and registers for.

So, for example, if you have the "Mud Run 5K", you have your EVENT that you've created, you have your 5K RACE that's already been created and now you must create your 5K REGISTRATION TYPE.

We provide the ability to quickly create REGISTRATION TYPES based on the races (divisions) that you've set up. The important thing to note is that the START DATE, END DATE and PRICE of the reg type should only be your INITIAL price. So if my 5K is $25 from April 5, 2016 at 12AM - June 15, 2016 at 12AM, I would set these dates and times during this step. Once you SAVE your registration types, we provide the ability to add PRICE LEVELS.

My sample event takes place on January 1, 2018. I've created my initial REGISTRATION TYPES with "active dates" from 4/5/2016 - 3/31/2017 at 9AM and set those prices accordingly. Then, I clicked the link to ADD A NEW PRICE LEVEL and added an additional price that's active from the date and time that my initial price level ended - 3/31/2017 at 9AM through 12/27/2017 at 9AM, when I'd like registration to shut down. You can add as many price levels as you need, just make sure that the START date and time of the new price level match the END date and time of the previous price level.

Inviting an Owner

 

If you did not designate yourself as the event owner and therefore filling out the payment information for your event director, you will need to INVITE YOUR OWNER in the next step. As a Jaguar timer, we recommend putting a note in the invitation that says:

“This is the online registration platform we’re using for your event. Please create an account and select your payment method – direct deposit or check payment – and fill out the appropriate information. I’ll take care of the rest!”

Taking Registration Live

 

Once your event owner has filled out their financial information and your RACES and REGISTRATION types are completely set up, you’re ready to take registration live. Be sure that the earliest date and time for your REGISTRATION TYPES is set to the current date and time. Go to the admin tool for your event, click on “REGISTRATION” and in the dropdown that says “ALLOW REGISTRATION”, set it to YES then scroll down and click “SAVE SETTINGS”.

Go back to your main admin dashboard. Under “EVENT SUMMARY” you’ll find your event’s CUSTOM URL. This is the URL that you can share with participants to allow them to register. This page will include all event details, the “REGISTER NOW” button, an advertisement to download the ITS YOUR RACE mobile app, a section for registered participants to connect their FB and Twitter account for auto-sharing of results, event directions, course maps, an event contact link, a participant listing, team listing and finally, a link to the results.

Advanced Registration Features

 

ITS YOUR RACE is much more than just a simple online registration platform. We offer many advanced features such as team registration, multi-stage race setup and results, promo codes, the ability to take donations during registration and much more. Use this section to answer your harder questions and to learn more about exactly what the ITS YOUR RACE's online registration platform can offer your event.

Assign Bib Numbers in Jaguar and IYR

Be sure to have all participants imported into ITS YOUR RACE

• The easiest way is to go to IMPORT/EXPORT DATA and then EXPORT DATA. Click the link to EXPORT A JAGUAR DATABASE and check the box to assign bib numbers. This will allow you to set which races you'd like to assign bib numbers to and which bib numbers you'd like to use.

• If you want to assign bib numbers in Excel, go to your event on IYR, go to IMPORT/EXPORT DATA and you can either EXPORT REGISTRATION DATA or or EXPORT A JAGUAR DATABASE. If you assign bib numbers through Excel, you must load your file into Jaguar then export your Jaguar Database and import it into ITS YOUR RACE.

Team Registration

Before you set up a TEAM ONLY REGISTRATION type, please be sure that you are setting this up correctly. Add a team-only registration type is for events where you have a completely separate division set up for teams. When you add a registration type through this link, you create a reg type that allows a person to sign up and create a team and either pay one fee for the entire team or just pay for themselves and invite team members to join and pay for themselves. A password for the team is created by the team captain and they are able to send invitations with that password to people on their team.

Adding teams to an individual registration type is for "mass teams" most likely for charity or group purposes. Once a team is created, it show up in a dropdown for others to select when they are registering so they will also be associated with that team. They will NOT be added to a separate division through this method.

A simple "rule of thumb" is "If you're going to have a different DIVISION set up for teams, then you should create a separate RACE and TEAM ONLY REGISTRATION TYPE. If your teams are simply to allow people to associate themselves with a particular group and has no effect on scoring, then you should just check the "ALLOW TEAMS" box in your individual REGISTRATION TYPE.

So, for example, I'm directing a Breast Cancer 5K where I want to encourage people to form groups to enhance participation. The teams are NOT scored, it's more of a comradery thing. I created my "5K Participant" REGISTRATION TYPE and check the box under the "SHOW/REQUIRED" features that says "ALLOW TEAMS". When a participant goes to register, they will see a question that says, "Would you like to create or join a team?" If they select JOIN A TEAM, they will be shown a list of teams that have already been created that they can join. This prevents duplicate spellings of the same team name. Then, under the custom ITS YOUR RACE URL for my event with all of the event details, there will be a menu item called "TEAM LISTING" that shows all of the teams and the participants that have joined each one.

If you are setting up a TEAM ONLY REGISTRATION TYPE, we have two options for setting up team registration:

1) Team captain pays entire team fee upfront, creates the team and sets a password. Then he invites others to join his team via an email invite and they log in with the team password and fill out their individual registration form and sign the waiver. There must be a set price for this option or separate registration types set up, for example, several registration types set up as follows: – Team of 3 Registration, Team of 4 Registration, Team of 5 Registration, Team of 6 Registration

2) Team captain creates a team and pays for himself only then invites others to join and they pay individually. The issue with doing it this way is that there's no way to know if a team has hit a minimum requirement without checking teams manually. If you aren't worried about this, this may be the better option.

To set up a TEAM REGISTRATION TYPE:

  1. If you are going to score teams separately, make sure you have a separate RACE (and therefore DIVISION) set up for the TEAM version of your race.

  2. Go to REGISTRATION then click REGISTRATION TYPES

  3. At the top, click the option to "Add a New TEAM-ONLY Registration Type".

  4. Once you verify that you want to create a TEAM REGISTRATION TYPE, click CONTINUE

  5. Name your REGISTRATION TYPE, set the price and choose who pays for the registration based on the options listed above.

  6. Set minimum and maximum team sizes. PLEASE NOTE The minimum team size is not verified by the system. It simply displays the minimum team size to the team captain. We do not hold payments until a minimum team size is met yet, but we are working on this functionality.

  7. Fill in the other fields as you would a "regular, non-team" REGISTRATION TYPE

Promo Codes

1) You can add promo codes for your participants to use. Go to “REGISTRATION”, select the menu item “PROMO CODES” and then click the link to “ADD A NEW PROMO CODE”.

2) Put in your promo code(s). If you want to add a lot of promo codes with the same discount, the easiest way to do this is to: a. Go to EXCEL and type in your first few promo codes in successions in the first column like this:

Promocode1 promocode2 promocode3

b. Highlight all of them and drag the cells down however many promo codes you’d like to create (IE drag it down to cell 100 to create 100 promo codes)

c. Save this as a CSV file

d. Locate the file on your computer, right click the file and OPEN WITH: NOTEPAD

e. Hightlight all of these promo codes, hit CTRL C to copy them, then go back to the ADD A NEW PROMO CODE wizard in ITS YOUR RACE and paste them in the PROMO CODE(s) box (CTRL+V)

3) Set your discount and the restrictions on the promo code. For example, if your promo code(s) is for a free 5K entry, put in 100% off and select the registration type(s) for your 5K race.

Explanation of promo code restrictions: 1. Can only be used x times - means no matter how many people they sign up at the same time, they can only use the code once. After it's used that one time, it won't be usable again, but it could've been used for many people during that one transaction.

  1. Can only be used x time(s) per transaction - means that for a single transaction, the code can allow a discount for x number of people. Unless it's used in conjunction with #1 above, the code could be used for another transaction.

  2. Can be used for a maximum of x participants - means that no matter what you did for #1 and #2 above, the code can't be used for more than x participants. So, if you only want 10 participants to get a free registration, you set this to 10. If you don't do anything with #1 or #2 above, then either one person could do a transaction with 10 people for free or 10 people could use the code for only one person. Either way, after the 10th person has benefited from the code, no more can.

  3. Order must be $x.xx or more - It's kind of like saying you get 20% off of clothes if you buy $50 or more.


Promo Codes After Event Renewal When an event is renewed for a new year, your promo codes will reset. You can still access those promo codes from the "YOU ARE VIEWING YEAR" dropdown

You can COPY the list of promo codes from a previous year and use the instructions above to insert those codes into your latest year (by pasting them into Excel, saving as a CSV, opening the file in Notepad and copying and pasting the codes into the PROMO CODES box under "create a new promo code".

Adding Manual Entries (Paper Registrations)

Your participants are also considered “orders” as they have paid one way or another to participate in your event. While they may also have a comped or free entry, they are still considered an order that needs to be accounted for. With that said, all manual orders must be added individually so that the IYR system can properly account for the registration type and amount that was paid. This helps you keep track of all of your revenue brought into the event.

PLEASE NOTE THAT ITS YOUR RACE DOES NOT CHARGE ANY FEES FOR MANUAL UPLOADS (Paper Registrations) UNLESS THE PERSON CHOOSES TO PAY BY CREDIT CARD. CHECK/CASH PAYMENTS DO NOT INCUR ANY PROCESSING FEES

To add a new participant or “order”: 1) Login to the IYR admin tool

2) Click on REGISTRATION on the left nav menu

3) Click on "ORDERS"

4) Click the link to "CREATE NEW ORDER"

5) A window will pop up where you can fill out the information as if you were the participant registering online. It will ask you for method of payment, amount that the participant paid and you can also make a payment note, such as the check number that they paid with. The money from these types of registrations will be calculated as MANUAL SALES on your dashboard so you can keep track of all financials from your event.

Setting Up Charities for Donations

If you would like to collect additional donations for a charity or several charities during your registration process, you can set up multiple charities directly in your ITS YOUR RACE registration account. Charitable donations are charge 6% for processing fees.

  1. Go to the ADMIN tool and select the “CHARITIES” menu item (found under the “Event Home” menu items)

  2. If you have a charity enabled, we automatically have the message “Not ready to register but you’d like to donate to one of our charities? Please click here.” appear at the top your registration. You can customize this message under the SETTINGS for charities.

  3. If you’d like to include a note for donating in the long description section, you can do so in the “LONG TEXT” box.

  4. If you click on the “CHARITIES” menu item, you’ll find the link to “ADD A NEW CHARITY”

  5. Name your charity, select to show it in the site and write a brief description of the charity

Your charity page will appear as the image below. Adding a charity adds an extra step during the registration process which asks participants if they’d like to make a donation, or if they’d like to continue without donating.

To Post a link directly to the charitable donation page When you click on your "REGISTER NOW" button, you'll notice a link at the bottom of the page that says "Not ready to register, but you'd like to donate to one of our charities? Please click here." Clicking that link will take you directly to the donation page. You can share that link on your website and tell people they can make charitable contributions there.

Custom Confirmation Email

We allow our customers to set up their own custom confirmation emails. These are sent out every time a participant registers. There is a standard receipt that is automatically populated from ITS YOUR RACE which is included in the confirmation email, however, you can customize the email with additional information and graphics.

To customize your confirmation receipt email: 1. Go to REGISTRATION

  1. Click on RECEIPT/EMAIL SETTINGS

  2. Use the tool to put in custom text or you can past in graphics or HTML if available. If you’d like our help with developing a custom HTML confirmation email, please contact us for pricing.

Setting Up a Custom Waiver

Setting Up a Custom Waiver 1. Go to “REGISTRATION”

  1. Edit each REGISTRATION TYPE and scroll down to the waiver. You can customize any aspect of that waiver. Please note that the ITS YOUR RACE waiver during the payment process cannot be altered or hid.

  2. If you have the same waiver across several registration types, you’ll need to copy and paste it to the other registration types and save them individually.

Enable Fundraising Feature

ITS YOUR RACE has the ability to offer individual fundraising for charities that your event supports.

When a participant registers, they can choose to

Race Day Registration

With the direct integration with the Jaguar Timing System, an event can take registrations and assign bib numbers up until the event starts. ITS YOUR RACE offers a convenient "registration kiosk" mode for race-day registration. This is a touch-screen-friendly registration process.that allows your athletes to quickly register on tablets or touch-screen laptops on race day.

To set up kiosk mode, follow these steps:

  1. Set up a REGISTRATION TYPE that will be used on race day. Go to REGISTRATION then REGISTRATION TYPES and ADD A NEW REGISTRATION TYPE. Fill out the information and remember to set the start and end date and times to your race morning (or packet pickup times). SAVE your registration type

  2. Go to REGISTRATION - DETAILS and scroll down to the "KIOSK MODE" section. Set ALLOW KIOSK MODE to YES

  3. Set your Kiosk Start time and end time (the same times as your race-day registration type.

  4. Select your options for allowing offline payments, showing the donation/fundraising page during the registration process and whether to show the promo code entry box in the kiosk

  5. Check your race-day registration type that you've set up and SAVE the settings.

  6. On race day,when you have your tablets or touch-screen laptops set up for race-day registration, use the KIOSK MODE URL displayed

Accounting and Reports

Bank Transfers - Note that you must be an event OWNER to view transfers.

If your event set up direct deposit for payments and you wish to view the transfers to your bank, login as the event OWNER and MANAGE your event. The top left menu will say OWNER with the menu item ACCOUNT - AUTOMATIC TRANSFERS under it. Click on that link and you will see a list of transfers made for your current event year. Click VIEW DETAILS to see each transaction involved in that transfer.

If your list of transfers is not up to date, you can click on the link that says "Missing a Transfer? Click here to request a Stripe data pull." Fill in the dates where you are missing transfers. Depending on the date range you select, this process typically occurs within minutes. Wait a few minutes after you submit your request and REFRESH your page to see your transfers up to date.

You can also log into your STRIPE account that was set up when your event registration was set up. Go to Stripe.com and enter the email and password for the Stripe account (the event OWNER would have set this up when they set up the event's financial information). There, you can view each transfer made to your account, view and change the bank account that's connected to your ITS YOUR RACE account and view details on any disputed payments that may have been opened.

Sending Emails to Registrants

  1. To send an email to all of your participants that registered for your event, go to MANAGE your event. Under the "EVENT HOME MENU" select the EMAILS menu item.

  2. Click the link to ADD A NEW EMAIL

  3. Fill in the EMAIL NAME and DESCRIPTION (used for internal purposes only), the FROM EMAIL NAME and EMAIL ADDRESS (which will be displayed to all recipients) and the SUBJECT LINE and click SAVE AND CONTINUE

  4. Enter the text of your email. You can alter the font and add images using the image upload option. Click SAVE AND CONTINUE

  5. For the RECIPIENTS, you must either a) Select the list of participants you'd like to send to by CLICKING ON the year and number of emails you'll be sending your message to. OR b) manually entering the emails by copying and pasting them into the ADDITIONAL EMAILS box. You must enter one email address per line.

Note that you can select a participant list to send to AND enter additional emails to ensure that a copy of the email is sent to all members of your organization.

SAVE your recipients

  1. Preview your email and make sure the content looks good. If you need to change anything, you can click on the MODIFY THE EMAIL or click CONTINUE

  2. We offer the option to send the email immediately or schedule it for a future date and time. For example, if you want to remind participants about packet pickup information on certain scheduled dates and times, you can use the SCHEDULE EMAIL option.

  3. SEND or SCHEDULE your email. Once the email goes out, you can view the RESULTS of the send by going back into your event admin tool and going to EMAILS, EDITING the email you've just created and clicking on the RESULTS menu item. The TOTAL opens and UNIQUE opens will be displayed there.

Fundraising

 

Understanding Fundraising vs Donations

 

Before you enable fundraising for your event, it's important to know the difference between simply accepting donations for charities that your event supports and fundraising.

Donations - Simply encourage registrants of your event to make a donation to your charity or charities during the registration process. A link to make a donation without registering for your event can also be provided. Donations allow you to set up multiple charities to donate to.

Fundraising - encouraging your athletes to set a personal goal, set up their own fundraising page and solicit others to give donations. At this time, only one main charity can be created if fundraising is enabled.

Silver and Gold Upgrade

 

Create Event and Upgrade

 

If you are not ready to put your event’s online registration on IYR, you can upgrade to the Silver Package for $0.25 per participant. If you have a larger event with multiple splits throughout the course and you would like to offer the mobile app with ATHLETE TRACKING, you can upgrade to the GOLD package for $0.75 per participant with a minimum of $500. The Gold Package upgrade ensures that you will have a dedicated developer working remotely to receive your timing data on race day and pushing it to the app and the web results engine.

  1. Create your account on ITS YOUR RACE and “Create a New Event”.

  2. Fill out the form with details of your event.

  3. Event Name: The overall Name of your event, which may include title sponsors

  4. Event Website

  5. Event date and Time Zone that the event will be held in

  6. Event Type

  7. Event Website

  8. Short Description – This would simply be “The Awesome 5K is the summer’s hottest event in Myrtle Beach'' .

  9. Full description – This is the who, what, when, where and why. Include as much information as possible including parking, awards, spectator information, etc

       *NOTE* - You can copy and paste directly from your website and the formatting (font, colors, spacing, etc) will carry over to the FULL DESCRIPTION box
    
  10. IMPORTANT Your role in this event: Check “MANAGER AND TIMER”

If you do not, and wish to invite the RACE OWNER to the platform to fill out the information for registration payments themselves, then check TIMER and EVENT MANAGER. Once you sign up for registration services, there will be a step to “invite a user as the event owner”.

  1. Fill out the location (address) of your event, and click “search”. You can drag and drop the pinpoint around if necessary. Click “save”.

  2. Next, upload a large and small logo. Be sure to resize and save your logos to the specified formats (JPG or PNG files). Upload and then click “Continue to the Next Step”

  3. If you are not interested in signing up for Registration Services but paying to upgrade to Silver instead, click to “Continue to Next Step”

  4. You are then taken to your event dashboard. On the homepage of your dashboard, you’ll see “EVENT SUMMARY”. In this area, you’ll see the option for “MOBILE APP AND RESULTS” along with the link to “UPGRADE TO SILVER OR GOLD”. Click on this link.

  5. Put in your estimated number of participants for your event in the SILVER or GOLD package sections and click “UPGRADE NOW”. Fill out the payment information, agree to the terms and submit your payment. Once your payment has been processed, you will now have access to do the following steps.

NOTE You will be charged immediately for the $0.25 or $0.75 per participant based on your estimate. We take the final number of participants based on the RESULTS UPLOADED. If you over-estimate the number of participants, we will issue an IYR credit to your account to be used on future events. If you under-estimate, we will charge your card on file which is stored securely and encrypted. You will be issued a receipt for any additional charges.

Create Races For Your Event

 
  1. On the ITS YOUR RACE admin home, click on the menu item “RACES”

  2. Many “event days or weekends” have separate races. For example, an event may include a 5K and a 10K or a marathon, half and 5K. These would be considered separate races that must be set up individually. If your event only has a 5K, you only have to add 1 race. First, put in the Race Name.

  3. Your “Short Race Name” is used in the mobile app and results. So, if it’s the “Myrtle Beach Marathon”, the short name would be “Marathon”. If it’s the “XYZ Sponsor 5K”, then the short name would be 5K. This is a required field.

  4. The division name matches the Jaguar Division field

  5. Put in the race Date, Time and Type

  6. Choose whether the race is timed or not.

  7. Choose whether your results will be sorted by Clock Time or Chip Time. You will need to talk to your timer about this.

  8. Select whether results will be official or not. Some timers go back immediately following the event to adjust certain things beyond their control such as participants running the wrong event, missed chip reads and more. You may wish to make results “unofficial” until you can be sure that all issues have been worked out. However, it’s important to remember that finisher certificates will only work when results are marked as “official”.

  9. Display order. This is where the race will appear in the dropdown for the results on the web as well as in the mobile app. Most RD’s want their biggest event to appear first, but you may wish to put them in chronological order. If you only have 1 race at your event, just keep it at 0.

  10. Allow Registration for this Event. If this is a race that you want people to register for, select YES. Almost all races set up will select “YES” to this.

  11. Put in the Minimum Age and Maximum Age, if any, for your event.

  12. Put in the Maximum Number of Participants Allowed.

  13. Save the race.

  14. Repeat the process until all of your RACES have been added.

Upload Your Participants

 

THIS STEP SHOULD ONLY BE COMPLETED AFTER YOU HAVE ADDED RACES

If you have a Jaguar File: 1. On the ITS YOUR RACE admin home, click on the menu item “IMPORT/EXPORT DATA”

  1. Click on “IMPORT DATA”

  2. Click on “IMPORT FROM JAGUAR DATABASE”

  3. Fill out the form, and be sure to select “JUST PARTICIPANT DATA” when it asks you what you are importing Do not overwrite existing data unless you performed an initial test import of data. If you overwrite existing data after you have invited participants to connect their social media accounts to their registration, all existing Facebook and Twitter connections will be lost.

If you have your participant database in an Excel spreadsheet: 1. On the ITS YOUR RACE admin home, click on the menu item “IMPORT/EXPORT DATA”

  1. Click on “IMPORT FORMATS”

  2. Create a new format. Give it a name such as “XYZ Event Participant Database”

  3. Select whether your spreadsheet includes column names (IE if the top row has the field names like First Name, Last Name, City, State, Zip, ETC)

  4. Select your file’s column delimiter

  5. Pull up your Excel Spreadsheet. Match the column headers on your spreadsheet with the “Included Fields”. For example, if the columns in your spread sheet are First Name, Last Name, Bib Number, City, State and Zip, then go to ITS YOUR RACE click on “FirstName” in the “All Fields” section and click the “ADD” button. Then, click on “LastName” and click “ADD”. Do this for all of the fields on your spreadsheet. Make sure they are in the same order.

  6. Save the import format

  7. Click on the menu item, “IMPORT DATA”

  8. On the right, under “OTHER TIMING SYSTEMS” click on “IMPORT PARTICIPANT and/or RESULTS”

  9. Select the year you’re importing data for, the event that you’re importing data for, choose participant data, do not overwrite existing data unless you’ve been testing imports and then choose the new format that you’ve just created. Upload your excel spreadsheet. Please refer to the specific sections in our documentation for Mobile App Setup and Results setup and posting.

Admin Tool

 

Dashboard

 

When you first go in to MANAGE your event, you’ll see a lot of basic information about your event:

TO DO LIST

This will help guide you in setting your event up for online registration if you didn’t complete any of the steps during the event wizard. Be sure to follow these steps and click the links to complete your online registration setup.

EVENT SUMMARY

A run-down of basic information about your event. If your event is listed as “SEARCHABLE”, this means participants can search for your event on ITS YOUR RACE. If your event is “VIEWABLE”, this means that your event page is ACTIVE on ITS YOUR RACE. If you wish to change either of these settings, you can do this under EVENT SETTINGS.

EVENT URLs

A list of the places your event exists on the ITS YOUR RACE website.

Use the EVENT URL or CUSTOM URL to point your participants to the EVENT DETAILS page .

Use the REGISTRATION URL if you want participants to go directly to the registration process from your website.

Use the REGISTRATION KIOSK URL if you are planning on using touch-screen tablets for expo or race-day registration

Use the PACKET PICKUP URL if you are going to use ITS YOUR RACE during your packet pickup process.

Volunteers can go to this URL and look up registered participants and assign them bib numbers if necessary. They can also collect money and mark them as PAID if they choose to pay with cash or check during kiosk registration.

If you are going to have touch-screen tablets available for bib lookup, you can use the BIB LOOKUP KIOSK URL

Finally, if you are going to have touch-screen tablets available for results, you can use RESULTS KIOSK URL

REGISTRATION SUMMARY

Provides a breakdown of the revenue that your event has brought in and the number of ORDERS and TOTAL PARTICIPANTS you have in your event.

The ONLINE SALES tells you the total amount of revenue – registration fees PLUS ITS YOUR RACE fees.

The ONLINE FEES tells you what ITS YOUR RACE takes out of that total.

The MANUAL SALES is the total of all orders that were added to the event manually.

The NET SALES is the amount that your event has earned from online sales on ITS YOUR RACE – Online Sales MINUS IYR fees.

REGISTRATION STATS

This shows you a breakdown of all of your available REGISTRATION TYPES and the number of each type that’s been purchased.

Owner Menu

 

If you are logged in as an EVENT OWNER, you will be able to see the “OWNER MENU” (timers and managers cannot see these options because it relates to the financial information).

Account – Monthly Summary

Displays the transactions earned by the customer (total registration revenue minus IYR fees) for each month. If a customer is a CHECK PAYMENT customer, this section also displays the monthly checks that are owed to the customer. Keep in mind that checks are paid on the 10th of every mind for the PREVIOUS MONTH’S TRANSACTIONS. So on October 10th, you’ll be paid for September’s revenue.

Account – Automatic Transfers

If your event is set up for DIRECT DEPOSIT, your transfers will be displayed here. An owner can also login to their STRIPE ACCOUNT that was set up during the direct deposit setup.

User Permissions

Depending on a user’s permissions for an event, the USER PERMISSIONS menu item may appear in the OWNER or TIMER menu. The USER PERMISSIONS allows an admin to invite a new user to have admin access to their event. See UNDERSTANDING USER PERMISSIONS for more information on the different roles IYR allows within the admin backend.

Timer Menu

 

The TIMER MENU contains items for the event that a timer will need come race day.

Races

Your EVENT may contain separate RACES which need to be set up separately on ITS YOUR RACE. A timer knows that each event contains different DIVISIONS that are set up within his timing system. The rule of thumb is that a DIVISION = a RACE on ITS YOUR RACE. Therefore, however many DIVISIONS you plan on setting up for a race (IE 10K, 10K Team, 5K, etc), that’s the number of RACES you should create.

Steps for creating your races:

  • Name your Race – for example, the Innovative Timing Systems 5K

  • Give it a Short Race Name to be used in the mobile app– for example 5K

  • Put in the DIVISION NAME. THIS IS IMPORTANT Be sure that this division name will match your division name in your timing system EXACTLY. This is the only way that the integration between your timing system and ITS YOUR RACE for race results will work!

  • Put in the Race Date and Time and select the Race Type

  • If age group results will be based on race day age, select YES

  • Choose the display order for the race. This determines the order in which races are shown in the web results and mobile app (from lowest to highest).

  • Allow registration for this event will almost always be set to YES

  • If you have minimum and maximum ages allowed for the race and a maximum number of participants for the race, put them in. Otherwise, leave them blank.


ADDITIONAL OPTIONS AVAILABLE BY EDITING EACH RACE Once you've successfully created and saved all of your race with their correct DIVISION NAMES, go back to RACES and EDIT each race to set up your AGE GROUPS and RESULTS SETTINGS for each race.

Check each RACE and make sure divisions are set up correctly

Import your Jaguar age group file:

  1. Go into the Admin settings by clicking MANAGE for the race

  2. Under the Timer menu, click IMPORT/EXPORT DATA

  3. Click IMPORT FROM JAGUAR AGE GROUP FILE

  4. CHOOSE FILE and select your Jaguar age group file

  5. Under Age Group Settings? Select the tab of the age group file you want to use for this division (e.g. Tab A)

  6. Click IMPORT

Tell ItsYourRace which age groups to use for each Division:

  1. Go into the Admin settings by clicking MANAGE for the race

  2. Under the Timer menu, click RACES

  3. Click EDIT for the race (Jaguar Division) you want to set up awards for (e.g. 5K Race)

  4. Click AWARD SETTINGS

  5. Select the Age Group file tab you want to use for the awards for this division (e.g. Tab

Set up your awards:

  1. Go into the Admin settings by clicking MANAGE for the race

  2. Click EDIT for the race (Jaguar Division) you want to set up awards for (e.g. 5K Race)

  3. Click AWARD SETTINGS

  4. Select the Age Group file tab you want to use for the awards for this division (e.g. Tab A)

  5. Enter the number of overall males and females, the number of M & F age group awards, and (if you are using them), the number of awards and starting ages for Masters, Grand Masters, and Senior Masters. (If you are not using any of these, set number of M & F to 0.)

  6. Click Apply Settings to Race

Event Settings

 

Logos

ITS YOUR RACE allows events to upload 3 different logos which will be used for different purposes. An event may choose to simply upload the same logo all 3 times, or they can customize each logo according to its use. Here are the 3 different logo sizes and uses for each:

  • Facebook Share logo - at least 200x200 pixels. This image/logo will be used when a user shares your event on Facebook. When you use ITS YOUR RACE for online registration, we automatically produce a pop-up on the receipt page that prompts a participant to "Share this event". When they click the share button, your share image will appear beside the Facebook dialogue box where a user can customize their own message.

  • Event Pages Logo - used on your event details page.

  • Event Listing Logo - used on the ITSYOURRACE.com site when a user is searching for events, and used on the admin backend where we show OWNERS/TIMERS/MANAGERS a list of the events that they can manage


Uploading Your Event Logos

1) MANAGE your event and go to EVENT SETTINGS then LOGOS

2) Click the CHANGE button under the “Facebook Sharing Image”

Image Text

3) An upload tool will appear at the top of the screen. Click on “Click to select an image or drop one here” and then select the image file that you want to upload to IYR.

Image Text

4) Upload your image, then wait until the tool shows UPLOAD over your new image. Click the UPLOAD icon.

Image Text

5) Repeat the process for the Event Pages and Event Listings logos.

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Setting Up a Custom Facebook Share Message

In addition to setting up a custom Facebook share LOGO, you can also customize the Facebook share MESSAGE. This is the text that will display alongside the custom logo when a user shares your event on Facebook.

1) Go o EVENT SETTINGS then click EVENT DETAILS

2) Scroll down to the FACEBOOK SHARE MESSAGE and enter your desired text. For example, "Come run the fastest, flattest 5K course in New York!

Debugging the Facebook Share Image

As of January 8, 2020, ITS YOUR RACE now allows events to upload a logo or image that will be used specifically when users choose to share your event on Facebook.

Facebook caches an image once it’s shared. Therefore, if you have an existing event that was created prior to January 8, 2020 or you have an event where you are changing the Facebook share logo after it’s been created, you must force Facebook to scrape your event page again before the new image will be shared.

**Watch this quick instructional video OR

Follow these instructions to make sure your Facebook Share image will appear in posts:**

4) Once you have your Facebook Share Image and Custom Facebook Share message put in, go to EVENT SETTINGS and LOGOS. Scroll down on the logos page and click the button that says “POST ON FACEBOOK”.

If your new image appears in the Facebook dialogue box, your new Facebook share image is ready.

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5) If your new image does not appear, you’ll need to get Facebook to scrape your page.

Image Text

6) Close the Facebook dialogue box, then scroll down on the LOGOS page and click the link that says FACEBOOK’S SHARING DEBUGGER TOOL. This will open a new browser window/tab with your event’s custom URL automatically pushed up to the debugger tool.

6) If the link preview does not show the proper image, click on the SCRAPE AGAIN button. Continue to click on that button until the image that you just uploaded as the FACEBOOK SHARE IMAGE appears in the preview. Once it does, close the tab and go back to your ITS YOUR RACE admin screen.

7) Test the post again under EVENT SETTINGS - LOGOS. Click on the POST TO FACEBOOK button to ensure that the scrape worked properly, and feel free to share your own event and new sharing image on Facebook!

Mobile App

 

Changing App Settings

 

In the admin tool, go to "MOBILE APP" and then click on the “APP SETTINGS” menu item

Your general settings will generally stay the same unless you wish to change the event display name and therefore how people look up your event in the ITS YOUR RACE app.

Changing Mobile App Menu Item Display

Under the App Settings menu now, click on “MENU ITEMS”

Under the “MENU ITEMS”, you can choose what items you would like to show or hide in your mobile app listing. So, for example, if you do not wish to take the time to fill out the “PLACES” or “NEWS” features, you can hide those menu items so they will not appear blank in your app listing. You may only wish to display the “RESULTS” in your listing which you can do by hiding all other menu items.

Changing Social Share Messages

Under the App Settings menu now, click on “SOCIAL SHARE MESSAGES”

  • The first two items under this section are the direct links to download the ITS YOUR RACE app. We recommend sharing these links on your website, your event Facebook page, in email blasts to participants, etc. The more you put into the setup and marketing of the app, the more valuable this tool is to your participants and spectators.

  • Next, you’ll see “Email Subject”, “Email Message” and “Twitter Share App”. On the home screen of the app, we feature a “SHARE APP” button which allows participants to share the app through email, Facebook or Twitter. You can customize the messages that are posted when a person shares the app.

  • "Twitter Share Tracking” – When a person connects their Twitter account to their event registration, a message appears to their connected account stating that they will be sharing their results live on race day. You can customize this message here, but remember that Twitter has a 140 character limit.

  • “Facebook Share Link” – The image on Facebook when a person shares the app is automatically set to be the ITS YOUR RACE logo and links to the iPhone version of your event. You may choose to link to your event’s Facebook page or website.

  • “Facebook Share Name” – This appears at the top when someone shares the app. We suggest you customize this to “YOUR RACE NAME on the ITS YOUR RACE Mobile App”

“Facebook Share Message” – The message that appears on a participant’s Facebook page they share the app. We suggest customizing this to include your event name such as “I am registered for the TEST EVENT. Download the "ITS YOUR RACE" mobile app to get my progress and results!”

  • Facebook Share Caption: This appears under the Facebook Share Name (See image below)

  • Facebook Share image: This is the small image that appears next to the share message and all shared results. You can use this as sponsorship space or use your event logo, however, it must match the size of this image and it must be saved as a PNG file. If you need assistance creating this image, please contact us. Here is the image to copy:

http://mobile.xlrun.com/s/0/images/facebook_shareapp.png

  • Facebook Share Description: This is the message that appears below the Facebook Share Name and Caption. Again, this is a great opportunity for a sponsor. You can put something like, “My race results for the XYZ event will be posted LIVE on race day via the ITS YOUR RACE mobile app. Download the app for event information and live results, sponsored by XYZ sponsor!”

  • Facebook share tracking: This message appears when someone connects their Facebook account either via your event’s ITS YOUR RACE custom web page or through the “Athletes” section in the app. Again, you can customize this message to say that live results are being powered by a sponsor.

Change Color Template

Under the App Settings menu now, click on “COLOR TEMPLATE”

This section allows you to customize the color scheme in your app listing. All changes are automatic, so you can alter the colors and view the changes instantly in the app on your phone.

Create Custom Splash Page

Under the App Settings menu now, click on “SPLASH PAGE”

This is the screen that appears for 3 seconds when your event is opened within the ITS YOUR RACE app. You can upload a custom image, but it must match the image size and file type requirements. Many people use this as another opportunity to showcase a major event sponsor or use it as an additional sponsorship opportunity. Other events simply upload an image with their event logo and the event date.

Here is an example of a custom splash page:

Create Custom Splash Page

Under the App Settings menu now, click on “SPLASH PAGE”

This is the screen that appears for 3 seconds when your event is opened within the ITS YOUR RACE app. You can upload a custom image, but it must match the image size and file type requirements. Many people use this as another opportunity to showcase a major event sponsor or use it as an additional sponsorship opportunity. Other events simply upload an image with their event logo and the event date.

Mobile App Features

 

Users can download the ITS YOUR RACE app on their iPhone or Android-powered phone and have access to the following features: Events
A listing of all events that take place over the weekend of the event with a description and directions to each event.

Places
A listing of area businesses that may be of interest to a participant or offer a discount such as hotels, restaurants, stores or bars.

News Keeps participants up to date on all of your news before, during, and after the events.

Course maps
Map of each event course using Google maps. You can include multiple maps per event. Course maps include mile markers, water stops, ideal spectator points, medical stops and entertainment along the course. We’ll also pull the hotels and parking categories from your places and put them on the maps using icons. Users will be able to turn all of these separate categories on and off.

Results
Participants and spectators can search for any participant and instantly get their chip time, clock time, overall place, gender place and age group place. They’ll also be able to view their actual splits that we received from the timer.

Athletes (registration lookup and automatic posting of results on Facebook/Twitter)
Participants can go into this section, look themselves up and claim their registration. Only one runner per event per phone can be claimed. Once a runner claims their registration, they can connect their Facebook and/or Twitter account. On race day, when we receive their splits and finishing time, we’ll push that information to their connected social media accounts. The information will appear as “Jane has just crossed the 5K split of the XYZ Race in 20:12.” We’ll also include a logo from the race connected to the Facebook account.

Sponsors A list of event sponsors and their logos. We can link these logos out to your sponsor’s website.

Social Points to your race’s Facebook page, or we can include the logos for any of your social media avenues (Facebook, Twitter, YouTube, Flickr, etc) and point the logo to your race’s account.

Information
Displays FAQ’s as well as a contact form which participants can fill out with questions or concerns. A few faces have also included a button for road closures in this section. If you have a PDF with your road closures, we can convert the PDF to a mobile-friendly page and include it in the app.

Getting Started with Mobile App Setup

 
  1. If you haven’t already, set up event registration. Refer to the “REGISTRATION SETUP” section of this document or Upgrade your event to Silver or Gold. Refer to the SILVER AND GOLD UPGRADE section of this document.

  2. On the main admin tool homepage, click on the “MOBILE APP” menu item.

  3. Your app listing is automatically set to “Info Only” which simply displays a text page in the ITS YOUR RACE for your event with the event name, date, location and brief description. If you are going to take advantage of all of the mobile app features, select “FULL APP” in the dropdown and click “SAVE”

Donations and Fundraising For Your Event

 

Collect Donations Only

 

If you simply wish to collect donations for your charity along with your online event registration, you can do this by simply adding your CHARITY to your event. When you add at least one charity, we automatically add a step to your registration process that asks the question “Would you like to donate to one of our charities?” and lists your Charites and the description that you put in for each.

1) To set up a charity, first make sure your event is set up and that it has online registration enabled.

2) In the admin tool, click on the menu item “CHARITIES”.

3) Set up your SETTINGS. The “Short Text” will display above your registration types when people go to registration for your event.

Here is an example:

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Individual and Team Fundraising

 

Enhance your event by associating it with a charity AND encouraging your participants and volunteers to set up a fundraising campaign. You can even reward them for the amount of donations that they collect.

Why fundraising?

While simply setting up a charity or multiple charities is an easy way to collect donations, fundraising allows participants to feel like they are part of something bigger. Enabling fundraising and rewarding those that participate has been proven to collect more money AND encourage participation for your event. Encouraging fundraising feels less like “straight-out asking for money” and more like a social invitation to your participants and volunteers to join together for a good cause. It puts your participants in charge of asking people that they have a personal relationship with to tell their story and encourage their family, friends and followers to donate to their specific cause. This personal touch and the motivating factor of rewards will increase donations to your charity and overall participation in your event.

To set up fundraising, you must have online registration enabled for your event. Payments collected through donations will be paid out to the same business entity that is set up for online registration. ITS YOU RACE provides a separate report for all donations so the event can reconcile registrations vs donations and pay out the charity separately, if needed.

  1. Go to the admin tool and click on the FUNDRAISING menu item. Fill in your settings.
  2. The TITLE is the overall name of the fundraising campaign. For example, Fundraising for Breast Cancer Research
  3. Select that you wish to enable fundraising and set your goal. This monetary goal will be displayed as a meter on your event fundraising page. Every dollar that an individual or team raises will go towards this goal. Individuals and teams will also set their own goals and have their own meters on their pages.
  4. Manually Collected Amount – If you take offline donations, you can enter them here so that your meter goes up and people can see how much your event’s fundraising campaign has benefited the charity that you represent.
  5. Allow Contributor to Pay Processing Fees – IYR pays a credit card processing fee on all transactions through our website. Donations will incur a 6% processing fee if a donation is made in the same transaction as a race registration, or 6% plus $0.30 if there is a stand-alone donation. You can allow your donors to add this fee to their donation (but only if they wish to) by setting this to YES. If they choose not to pay the processing fee, we will automatically deduct the fee before paying out your event.
  6. Description: This is probably the most important part of the fundraising page. Tell people why they should become individual fundraisers and exactly what or who the charity that benefits from the fundraising helps. Tell them about the various awards that are given to the top fundraisers. You can copy and paste photos from your charity’s website here.
  7. Custom HTML for Receipt Page / Email Confirmation – Thank your donors and tell them again where their money is going. Encourage them to register for your event, and ask them to share your fundraising page with their friends, family and followers on Facebook and Twitter! You can add photos and customize the text here so your message is more meaningful to donors.

Here is an example of the admin backend for Fundraising:

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Set up your CHARITY or CHARITIES
1.Once you have your Fundraising settings set up, you need to set up at least one CHARITY that your fundraising campaigns will benefit.

2.Click on the CHARITIES menu item, and then click on the link to ADD A NEW CHARITY.Fill out the form with all of your charity details. NOTE The Tax ID, Address and contact information will be shown to all donors for tax write-off purposes.

3.Donation Levels – These are suggested amounts and descriptions of what that amount will benefit that are shown when people are making a donation. For example, in a campaign to help aid people recovering from a catastrophic event, suggested donation levels might be - $30 – buys a family of 4 dinner; $150 – buys a generator for those still living without electricity; $300 – one month of rent for a family of 4 that’s been displaced

When you have completed your fundraising setup, your fundraising page will display like this on the front-end of the site:

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Getting Participants to Sign Up

 

When you host your event’s online registration on ITS YOUR RACE, you are given the opportunity to open up fundraising for your charity (or charities). Once you follow the steps above to get everything set up, the next step is to get the word out about your fundraising campaign. Participants can find your event on ITS YOUR RACE and click on the FUNDRAISING/DONATE menu item on your event details page:

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Once they click on that, they’ll be taken to the page that shows them what your overall fundraising campaign is all about. They can click the button to BECOME A FUNDRAISER and create an INDIVIDUAL or TEAM account. If an individual does not wish to start their own fundraising campaign, but wishes to donate to the campaign, they can simply click the DONATE button and make a general donation, or donate to an existing individual or team campaign.

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Once a person clicks on BECOME A FUNDRAISER, they are taken to a page where they can select whether they would like to start an INDIVIDUAL fundraising effort, or a TEAM fundraising effort.

Encourage your fundraisers to customize their pages with photos and personal stories with why they are participating in your event (if applicable) and why the fundraising cause is important to them.

When a participant is signing up for an individual account, this is what the wizard looks like:

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After a fundraising campaign is created, an individual or team can access their campaign by logging into their ITS YOUR RACE account and viewing their profile. Within their profile, there is a menu that says “MY FUNDRAISING PAGES” which shows them the direct link to their fundraising page.

This is what an individual fundraising page looks like to the individual that created the page. You’ll notice the blue buttons on the right that allows them to donate to their own campaign, edit the contents of their page or download their own personal contributor data if they wish to send thank you letters or emails.

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Timer Race Day Setup

 

Assign Bib Numbers in Jaguar and IYR

 

Be sure to have all participants imported into ITS YOUR RACE

• The easiest way is to go to IMPORT/EXPORT DATA and then EXPORT DATA. Click the link to EXPORT A JAGUAR DATABASE and check the box to assign bib numbers. This will allow you to set which races you'd like to assign bib numbers to and which bib numbers you'd like to use.

• If you want to assign bib numbers in Excel, go to your event on IYR, go to IMPORT/EXPORT DATA and you can either EXPORT REGISTRATION DATA or EXPORT A JAGUAR DATABASE. If you assign bib numbers through Excel, you must load your file into Jaguar then export your Jaguar Database and import it into ITS YOUR RACE.

Division Name Setup

 

Check each RACE and make sure divisions are set up correctly

  1. Go into the admin tool and MANAGE your event

  2. Click on RACES

  3. EDIT each race and make sure that the DIVISION NAME matches up with what you will enter into your Jaguar software

Enable Automatic Finisher Emails

 

IYR has the option to automatically send finisher emails to all registered participants with a valid email address.

The email sent looks like this.

If you are not using Snapshot, the link will only say CLICK HERE FOR OFFICIAL RESULTS and the photo text below will not appear. If you do not have the finisher certificate option enabled, the description for that will not appear.

To have these sent automatically, go to RESULTS then set the setting "AUTOMATICALLY SEND FINISHER EMAILS" to YES.

Age Group and Awards Setup

 

Import your Jaguar age group file:

  1. Go into the Admin settings by clicking MANAGE for the race

  2. Under the Timer menu, click IMPORT/EXPORT DATA

  3. Click IMPORT FROM JAGUAR AGE GROUP FILE

  4. CHOOSE FILE and select your Jaguar age group file

  5. Under Age Group Settings? Select the tab of the age group file you want to use for this division (e.g. Tab A)

  6. Click IMPORT

Tell ItsYourRace which age groups to use for each Division:

  1. Go into the Admin settings by clicking MANAGE for the race

  2. Under the Timer menu, click RACES

  3. Click EDIT for the race (Jaguar Division) you want to set up awards for (e.g. 5K Race)

  4. Click AWARD SETTINGS

  5. Select the Age Group file tab you want to use for the awards for this division (e.g. Tab

Set up your awards:

  1. Go into the Admin settings by clicking MANAGE for the race

  2. Click EDIT for the race (Jaguar Division) you want to set up awards for (e.g. 5K Race)

  3. Click AWARD SETTINGS

  4. Select the Age Group file tab you want to use for the awards for this division (e.g. Tab A)

  5. Enter the number of overall males and females, the number of M & F age group awards, and (if you are using them), the number of awards and starting ages for Masters, Grand Masters, and Senior Masters. (If you are not using any of these, set number of M & F to 0.)

  6. Click Apply Settings to Race

• If you want the awards to be displayed on your live results, be sure to EDIT the race and scroll down to where it says AWARDS ARE VISIBLE. Choose YES and SAVE RACE.

• On race day, you can pull up the RESULTS and go to the AWARDS page on a tablet and hand that over to the race director to announce the awards

Set up Finisher Certificates

 

• Go to RESULTS and FINISHER CERTIFICATES. Select the template that you wish to use, scroll down. If you'd like that template to be applied to ALL RACES, choose YES in the dropdown and click SAVE.

• Go to RACES and EDIT each race. Scroll down to where it says "RESULTS ARE OFFICIAL?" and select YES for this. YOUR FINISHER CERTIFICATES WILL NOT SHOW UP IF THIS SELECTION IS MARKED NO!

Results Engine

 

Upload Results - Jaguar 4

 

**Uploading Results on Race Day **

You can do this as many times as you need to, and the results online and in the app will reflect immediately.

1) Go to the "IMPORT/EXPORT DATA" menu item

2) Click on “IMPORT FROM JAGUAR DATABASE”

3) Fill out the form and be sure to select “PARTICIPANTS AND TIMES” for the file that you are importing

4) Overwrite Existing Data should always be NO. There are extenuating circumstances where this might be yes, but before you do this, contact support at info@itsyourrace.com.

5) Remove participants not in the uploaded file should also almost always be NO. There are extenuating circumstances where this might be yes, but before you do this, contact support at info@itsyourrace.com.

6) Select your file and import it. Do not close the pop up box until the message says that your import is complete!

Upload Results - VPN and Jaguar 5

 

To see your VPN settings, manage your event, then go to "Results" then "VPN Settings and Status". This screen shows you the settings you need to put into your Jaguar Default Settings under the VPN tab. Notice the color of your "Event Status" box. If it's red, that means that your event is not currently accepting and processing chip reads. We do this so you don't accidentally overwrite results from a previous event when doing testing in Jaguar. It will automatically turn on at the time of your race. However, if you want to do testing prior to that, simply change the drop-down box to "ON" and click the save button. The page will refresh and the box should be yellow. You'll see how to turn the box green below.

Now, go into your Jaguar default settings, "Network" tab. Make sure the "Enable Network Sending" check box is checked so that Jaguar knows it should be sending the reads.

Under the Jaguar default settings "VPN" tab, enter your settings that you see in your event's IYR VPN settings. If you copy and paste, be careful not to include extra spaces at the beginning or end. Make sure you check the top check box for "Enable IYR live updates over the VPN". Enter your IYR Login and Password. If you want to use Snapshot to send photos to IYR, click the 2nd check box. After you change all of these settings, you must save them, exit Jaguar and come back in again for them to work. Once you do that, you can click the "Test VPN" button and it should tell you "The VPN appears to be working." After doing that, if you go back into your VPN settings screen in IYR, your Event Status box should turn green and that means you're ready to go. If you then manually enter bib numbers in Jaguar (make sure you do both a start time and finish time), you should see the chip reads start to show up in the "VPN Settings and Status" screen as well as see results on the results page and in the app.

If you're testing, make sure you clear out all times in both IYR (under the "Participants" menu item) and in Jaguar before you really start your race.

Non-Jaguar Timer Results Upload

 

Results setup prior to your race:

Age Group Settings

1) You'll first want to check and see if your event's age groups match our standard age group settings. You can do this by clicking on "RACES" and clicking edit next to one of your races.

2) Then, click on the menu item for "AGE GROUPS". You'll see that we have standard age groups set up.

3) If your event is different, you can change our standard age group settings

4) Go back to your "RACES" menu item, edit your race, click “AGE GROUPS” and select the proper age group setting for each race and save it. Results Settings

Next, you can customize which fields for results will be visible.

1) If you go into the admin tool and click on the "RESULTS" menu item, you'll see the menu item for "COLUMN SETTINGS".

2) If there are certain fields that you won't have or you do not want to show a participant (IE clock time and chip time), you can choose to hide these fields. Be sure to save your settings. Making Sure Results are Turned ON 1) Click on the “RACES” menu item 2) Click “EDIT” next to your race 3) Scroll down to the “RESULTS ARE VISIBLE” dropdown and make sure it’s set to “YES”


Finisher Certificates

We have several basic templates available that allow your participants to print a finisher certificate when they view their results on IYR. You can set this up by:

1) Going to the “RESULTS” menu item

2) Clicking on the “FINISHER CERTIFICATES” menu item

3) Selecting the finisher certificate template you would like to use

4) Click “SAVE” at the bottom of the page

5) NOTE In order for Finisher Certificates to show up in the results, the results must be set to “OFFICIAL”.

Go to “RACES” and edit the race(s) you wish to enable Finisher Certificates for and scroll down to “RESULTS ARE OFFICIAL” and select YES and SAVE.


Setting Up Results Prior to Race Day

You will need to set up an IMPORT FORMAT that will match the fields in your excel spreadsheet EXACTLY as they will appear on race day.

1) Before you go into the IYR admin tool, open the spreadsheet that you will use to populate your results on race day. Please note that you MUST have a column labeled “CATEGORY” that lists the division of each participant. So if this is a 5K race and you only have 5K participants, add a column that says “CATEGORY” and make sure each person has “5K” in that field.

2) Now go to your event’s IYR admin tool and go to RACES. EDIT your first race. Under “DIVISION NAME” put in the name of the CATEGORY or DIVISION that will match what’s in your spreadsheet. This will be 5K in the above example.

3) Go to the "IMPORT/EXPORT DATA" menu item

4) Click on “IMPORT FORMATS”

5) Name your import format (IE Race Day Results)

6) Select whether your CSV spreadsheet will include column headers or not (in most cases, this will be YES)

7) We will save your file as a CSV, so under “SELECT COLUMN DELIMTER”, select CSV

8) Look at your spreadsheet, and add the fields to “INCLUDED FIELDS” as they appear from left to right on your spreadsheet. So, if you have First Name, Last Name, Gender, Age and Bib Number, Gun Time listed on your spreadsheet, you can add those fields in that exact order under “INCLUDED FIELDS”. Please note that CATEGORY is a REQUIRED FIELD for importing results.

9) Save your IMPORT FORMAT. This will be the format that you’ll select when you import your results on race day.


Uploading Results on Race Day

You can do this as many times as you need to on race day, and the results online and in the app will reflect immediately.

10) Go to the "IMPORT/EXPORT DATA" menu item

11) Under ”OTHER TIMING SYSTEMS”, click “IMPORT PARTICIPANTS and/or RESULTS”

12) Fill out the form and be sure to select “PARTICIPANTS AND TIMES” for the file that you are importing

13) Select your file and import it. Do not close the pop up box until the message says that your import is complete!

14) If you go to your IYR event details page, you will see on the right menu that there is a link to “RESULTS”. This is the link that you will share with your participants on your website, Facebook page, Twitter page, etc on race day. If finisher certificates are enabled, be sure to let participants know that they can view and print their finisher certificates.

Advanced Results Options

 

There are a lot of different features within IYR that allow you to customize your results.

Age Group Settings

You can do this one of two ways: 1) Be sure that your DIVISION NAMES set up under RACES.
Go to IMPORT/EXPORT DATA and click on IMPORT A JAGUAR AGE GROUP file.

2) To manually create a set of age groups, edit a race, then click on "Age Groups", then click the link "Create New Age Group Settings". Enter a name and save it and it'll take you to the page where you can add the ages.

Virtual Races

For full instructions on how to set up a VIRTUAL RACE EVENT, see the PDF document here: http://iyrwebstorage.blob.core.windows.net/events/2988/virtual_races.pdf

Jaguar Snapshot

 

Race Day Snapshot Settings

 

• IYR expects photos to be at least 1920x1080 resolution. The photo order page states that is the resolution we are selling and a link with that statement brings up a page that explains in detail what to expect when ordering photos. If you cannot choose resolution 1920x1080 then do not use SnapShot. Photos uploaded to IYR that are less than 1920x1080 will be deleted.

• Remember to upload photos after the race if you do not upload them during the race. In Jaguar Defaults on the SnapShot tab check ONLY UPLOAD SMALL PHOTOS TO IYR if you do not have the bandwidth to upload high resolution photos during the race. If you do not have the bandwidth to upload low res photos or have no bandwidth at all then leave unchecked ENABLE IYR SNAPSHOT VIDEO SERVICES on the VPN tab of Defaults and also uncheck ENABLE PHOTO UPLOAD on the SnapShot Photo screen.

IYR CheckIn App

 

Documentation for Using the App

 

The IYR CheckIn app is a useful tool for checking in athletes on race day. All of the documentation and videos for setting up the app can be found here: https://www.itsyourrace.com/pc/iyrcheckinapp